OUTSOURCED POS TERMINAL
NETWORK MANAGEMENT

Implementation and management of MasterCard and VISA card acceptance networks

Consumers continue to abandon traditional forms of payment in favor of credit card and mobile payments. As merchants respond to the strong customer demand by accepting the new type of transactions, point-of-sale (POS) terminals have become ubiquitous.

Banks should integrate POS terminals and related payment services in their offering to business customers. A comprehensive POS terminal offering can help the bank reach more customers in the commerce and services sectors. It can improve the bank’s competitive position; increase the loyalty of its customers and open new revenue streams.

The best solution for a bank is to outsource POS terminal network implementation, management and transaction processing to a specialist external provider.

ITCARD helps banks to implement reliable networks of POS terminals and to deliver the highest quality of payment processing services to their clients. ITCARD’s expert knowledge and skills guarantee security, business continuity and customer satisfaction, whilst the scale and cost-effectiveness of ITCARD’s operations result in tangible savings for the bank.

Modern payment terminals

accepting all types of MasterCard and VISA cards, supporting contactless payments and enabling services such as cash back, prepaid mobile recharge and dynamic currency conversion (DCC) transactions.

Connectivity adapted to user needs

with a choice of stationary or mobile terminals, operating over a local (Ethernet) or mobile (GPRS) network.

Flexible business model

allowing the bank to offer POS terminals in the ITCARD network or under its own brand. In both cases ITCARD will supply, configure and integrate the devices and provide training and support to the end user.

Comprehensive payment processing

with payment authorization and acceptance; clearing of transactions, fees and costs; customer claim and chargeback processing; reporting; support for interbank schemes; connection to international networks (VISA, MasterCard, …); and more.

Reliable IT infrastructure

with ITCARD POS terminal network continuous operation backed by one primary and one disaster recovery data centers, and all processes fully compliant with the PCI DSS industry standard.

Customer relationship management

with detailed information about each customer, including contract data, terminal positioning, etc. Comprehensive support at each stage of the bank’s relationship with the customer, including device installation and uninstallation; change of device positioning; calculation of charges and fees; and reporting and invoicing.

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