PLANET PAY

Complete solutions that make card acceptance easy for businesses of all types and sizes.

A comprehensive offer with advantages ranging from modern terminals and contactless payments, reliable and secure transactions, fast payment processing and cashier integrations to additional, revenue-generating services.

The Planet Pay network, owned and operated by ITCARD, comprises more than 7 000 POS terminals throughout Poland. Planet Pay offers a full range of services, from terminal installation to transaction processing and clearing. ITCARD’s dedicated IT infrastructure and expert knowledge guarantee transaction security, business continuity and customer satisfaction.

Modern POS equipment for any business

A broad selection of high-quality terminals and accessories, supplied by top vendors, allows Planet Pay to deliver payment acceptance solutions tailored to the needs of each client. The Planet Pay offer includes fixed and mobile terminals, with GPRS and Ethernet connectivity, as well as various accessories, such as car chargers, mobile terminal holders, etc.

Additional services to grow revenue and increase customer satisfaction

Planet Pay solutions allow merchants to accept all types of MasterCard and VISA cards. Additional services provided by Planet Pay, such as sales of mobile recharges, cash-back withdrawals and Dynamic Currency Conversion (DCC) transactions, can help businesses to offer better customer service and earn incremental revenue.

Cashier integrations to streamline customer service

Planet Pay helps businesses to optimize sales processes and accelerate customer service through integration of payment acceptance solutions with cashier systems. The cashier integrations delivered by Planet Pay leverage the most advanced applications and equipment whilst meeting the highest standards of transaction processing security.

End-to-end card payment support

Planet Pay provides support for all the card payment related processes: authorization and acceptance; clearing of transactions, fees and costs; reporting; claim and chargeback processing; interbank agreements and clearing schemes; clearing files; and interconnection with global payment networks (VISA, MasterCard, etc.). All the processes implemented by Planet Pay offer the highest level of security, attested by a PCI DSS certificate.

Reporting for better business control

Planet Pay provides a set of standard reports to help track and clear payment transactions. The content of the reports can be easily adapted to suit specific business requirements. The reports are available in both printed and electronic form; the latter can be imported directly into the management system of the acceptant.

Service packages for maximum service uptime

Ensuring trouble-free operation of payment terminals is a key objective for the Planet Pay team. The service packages offered by Planet Pay have been created to solve potential problems within a time acceptable to the client - 24 hours or less for Gold support clients, and as little as 6 hours for those with Platinum support.

Quick installation to speed up sales

All businesses ready to accept card payments want their terminals set up as quickly as possible; those who experience seasonal demand peaks also appreciate the ability to add payment terminals on the fly. The installation time offered by Planet Pay is among the shortest on the market; furthermore, an express service for a virtually immediate setup is also available on request.

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